FAQs

PLEASE NOTE: Due to Coronavirus, dispatch times are taking longer than usual. Shipping times to some destinations are changing daily. Thank you kindly for your patience.

WHAT ARE YOUR USUAL DELIVERY TIMES?
All items are printed to order and sent via Royal Mail 1st Class. Please kindly allow 3-5 working days for printing and posting as well as the delivery time for greeting cards & t-shirts and 5-7 days for art prints.
The estimated delivery date is based on your purchase date, location, and processing time. Placing an order on a weekend or a bank holiday may end up moving the arrival of your item/s beyond the estimated delivery date.
DO YOU DELIVER INTERNATIONALLY?
Yes. Due to Coronovirus all international deliveries are currently taking longer. Allow approx 14 days. The latest advice can be from the Royal Mail.
HOW ARE ITEMS PACKAGED?
All prints are rolled in protective tissue paper and shipped in thick cardboard tubes or rigid bend-proof envelopes for protection.
All greeting cards are mailed out in rigid bend-proof envelopes for protection.
WHAT PRINT SIZES ARE AVAILABLE?
All my prints are available in A4, A3 & A2 and come with a white border to help with framing. All my prints are sold without a frame. If you're wanting a different sized print please get in touch and I'll do my best to help.
To take advantage of the latest tech, I have hooked up with a specialist printer to process all orders to achieve the best results.
ENQUIRIES
If you need to get in touch with any queries, please contact me via email: info@mockstars.co.uk